Studio Policies
Class Commitment
The school year at MPA begins in September and ends in late May/early June. MPA classes are structured on a full year syllabus, making it extremely important for students (and parents) to commit to enrollment for an entire school year.
Attendance & Make-up
Please notify the office in advance of any absences by filling out our Report Absence Form. Good attendance is critical to consistent progress and advancement. We encourage each student to make up any missed classes. Missed classes may be made up at the same or lower class level.
Tardiness
Classes begin on time. Late admittance to class is at the teacher’s discretion. Tardy students may be asked to observe class. This is to ensure the students safety as well as to not disrupt the flow of the class.
Observation
Classes can be observed from the studio viewing windows at any time. Parent observation is permitted at designated times only. This occurs only on specific dates throughout the school year. These dates will be posted on the website and at the studio. Prospective students and special case observation must be approved by the instructor or director at least one week prior. The training process is sensitive: outside presence may distract or inhibit the students. Parents/Guardians of 3-4 year olds are required to stay quietly in waiting areas.
Class Cancellations & Winter Weather
Any classes cancelled by the instructor will be rescheduled for make-up. Any class cancelled due to lack of attendance will not be rescheduled. If only 2 students attend a class the teacher has the right to cancel class. If a student misses a class, please see the instructor for the best make-up class. Please notify the MPA office if your student will not be in attendance, for tardiness, and to check for class cancellations. For winter weather conditions, MPA follows the cancellation policy of the Waunakee School District. Please check our website, Facebook page, studio voicemail, and email blasts for class cancellations due to severe weather.
Dress Code
The dress code for each level/genre of class is posted on our website here. View our store page to view what is available to purchase at the studio!
Payment Policies
All accounts must have a current Debit or Credit Card on file (we accept VISA and Mastercard). As of 7/5/2020, all Debit and Credit Card transactions will be charged a 4% convenience fee. Checks or cash are also accepted forms of payment. If paying tuition with cash or check, payments are due by the 1st day of the month of the due date of your selected payment plan. All other payments will be taken through automatic billing on the Debit or Credit Card you provide us with. There is a $25.00 fee for any returned check or credit card payment. There is a $25.00 fee for any late payments.
Refunds
MPA follows a NO REFUND POLICY. A refund will only be given if MPA must cancel a class. If circumstances require you to withdraw from a class, please fill out a “Withdrawal Form” at the front desk to give a 30 day notice. If you withdraw from a class, you will be responsible for a $25.00 class drop fee and any remaining tuition fees. Withdrawals are considered on a case-by-case basis.
Privacy
The MPA office staff are not allowed to give out student or teacher class information, phone numbers, e-mail addresses, or home addresses.
Student Behavior
All students are asked to follow the dance etiquette rules stated in the Student Handbook. Please also remember: no chewing gum, food may be eaten in lunch room only; no food or drinks in classroom or waiting and dressing room areas. We are a nut free studio!
Notes for Parents
Please pick up children promptly after class and also adhere to the rules of the Student Handbook. Please visit our website and studio bulletin board often for the most up-to-date information and events.
Contingency Plans In The Face of Mandatory Shutdown
MPA recognizes that although no one can predict the future, our school may be affected by unforeseen circumstances. Though uncommon, these events do happen. MPA's definition of a “Mandatory Shutdown” includes but is not limited to: natural disasters sometimes described legally as "acts of God," such as tornadoes, hurricanes, or earthquakes; major biological events, such as epidemics or pandemics; and other disruptions, such as wars, riots, labor disputes, terrorist activities, or interruption or failure of electricity or communications systems.
If Faced with a Mandatory Shutdown
If such events affects MPA's ability to deliver in-person educational services, we are committed to the following:
-
Virtual Classes: if MPA is unable to provide in-person classes, Junior, Senior and Pre-Professional Division students will receive virtual instruction in place of a credit refund. Pre-Dance students will not receive virtual classes and will instead receive a refund.
-
Refunds: if MPA is not able to or chooses not to provide in-person classes or virtual instruction, students will receive a credit refund.
-
Notifications and Deadlines: should a Mandatory Shutdown event take place prior to the commencement of the session, MPA will notify students of our plan to provide virtual classes to our Junior, Senior and Pre-Professional Division detailed above. Once notified, Junior, Senior and Pre-Professional Division students may opt out of virtual classes in exchange for a credit refund before the session begins. If, however, a Mandatory Shutdown event happens after the session commences, and MPA offers virtual classes to Junior, Senior and Pre Professional Division students, no refunds or credits will be issued.